Returns Policy

Our Commitment to Satisfaction At EQUESTRIAN STORE, we are dedicated to ensuring your complete satisfaction with every vintage fashion purchase. We recognize that sometimes an item might not meet your expectations. That’s why we have a fair and straightforward returns policy. Whether you’re purchasing new or second-hand vintage items, our goal is to make your shopping experience stress-free and enjoyable.

Returns must be made within 30 days of purchase. Items should be returned in their original condition, unworn and with tags still attached. A valid receipt or proof of purchase is required for all returns. Once we receive and inspect the returned item, refunds will be processed to the original payment method within 7-10 business days. We also offer exchanges for items of the same value, subject to availability.

Please be aware that some items may not be eligible for return due to their nature. This includes final sale items, special orders, and customized pieces. We encourage you to review the product details and our sizing guide carefully before making a purchase, to ensure the perfect fit and satisfaction.

If you have questions about our returns policy or need assistance with a return, our customer service team is ready to help. We aim to make the return process smooth and hassle-free. Your satisfaction is our top priority at EQUESTRIAN STORE.

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